Last Updated 17 April 2025
At Ingram Marine Group we respect your privacy. This privacy notice describes what information we may collect from you when you visit our website, https://ingrammarine.com/, as well as how we use, protect, and disclose that information. This notice does not address our collection and use of data in other contexts.
We encourage you to read this policy carefully because it provides important details on how we process collect, use, and share your information. While the entire policy is important, we want to highlight a few points that we believe are important:
- What personal information do we collect? We collect identifiers, internet-activity information, and personal information submitted through forms on the website.
- Why do we collect and use personal information? We collect and use information to communicate with you, conduct research and development, and protect our customers (and their data). We may also use the information with your consent. We do not sell the information or share it for targeted advertising.
- How long do we keep your information? We retain your personal information for as long as reasonably necessary to achieve the purposes for which we collect the information, unless legally required to keep it longer.
Personal Information We Collect and How We Collect It
In the last 12 months, we have collected the following categories of personal information:
- Identifiers such as names, email, and phone number.
- Internet or Other Electronic Network Activity Information such as actions taken when you complete a form on the website and details on how you interact with our website.
We generally collect this information from you, and sometimes we collect this information from your devices when you visit our website.
While there is no statutory obligation to provide personal information to us, the identifiers and information we collect are necessary for us to respond to your request for information if you submit one. If you don’t provide that information, we won’t be able to respond to your request.
We do not collect sensitive personal information, as that term is defined under the California Consumer Privacy Act, or use such information for any reason other than permitted California Civil Code section 1798.121(a) and the related regulations. Similarly, we do not knowingly solicit, collect, or use personal information from users under the age of 13. If you believe your child has provided us their personal information, you can (1) ask us to delete that information or (2) exercise any other rights they may have concerning their personal information. Please see below for more details on the different choices and rights you may have concerning their information.
Our Purposes for Collecting Personal Information
We collect your personal information for our legitimate purposes. More specifically, we use your information for:
- Communicating with You. We use personal information to contact you.
- Conducting Research and Development. We use personal information to facilitate and optimize our services, such as analyzing trends, conducting market research, and personalizing our website.
- Protecting Our Customers and Others. We use personal information to protect the rights, property, and safety of our customers, employees, and company. For example, we may use your information in connection with defending ourselves in a lawsuit.
We may also use your information in other ways with your consent or in connection with disclosures described below. We do not engage in decisions based solely on automated processing, including profiling, which produce legal effects on individuals or similarly significant effects.
We do not collect sensitive personal information when you submit a form requesting additional information about Ingram Marine Group. Given that we do not collect sensitive personal information from you, we do not use sensitive personal information for any reason other than those permitted by California Civil Code section 1798.121(a) and the related regulations.
Where We Disclose Personal Information
In the last 12 months, we have not disclosed information to third parties—unless you directed or authorized us to do so. However, we have disclosed personal information to affiliated entities in the Ingram Marine Group family of companies and to vendors that perform services for us. For example, we rely on vendors to provide online forms. We prohibit our vendors from using, keeping, or disclosing your information for any reason other than providing us the services we request.
In addition to our affiliates and vendors, we may disclose your personal information to others if you request or authorize it. We may also disclose personal information (1) to comply with the law, court orders, or subpoenas; (2) in connection with a government or law enforcement investigation; (3) to protect the rights, property or safety of our customers, other people, or the company; or (4) as part of a purchase, transfer, or sale of the company, its services, or its assets.
We do not sell your personal information or share it with third parties for the purposes of targeted advertising. We do not have actual knowledge that we sold or shared information on anyone who is younger than 16 years old.
We do not currently respond to do not track signals.
How We Protect Personal Information
We take steps designed to protect your personal information from loss, disclosure, misuse, and destruction. We cannot guarantee, however, that such steps are adequate in all circumstances, and such steps are taken without any express or implied warranty of any kind.
Your Rights and How to Exercise Them
We believe in empowering consumers to exercise control over their information. Depending on where you live, you may have certain rights.
Our international users may have the following rights:
- Right to Know – You have the right to request copies of your personal data.
- Right to Correct – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request we complete the information you believe is incomplete.
- Right to Delete – You have the right to request that we erase your personal data, under certain conditions.
- Right to Restrict Processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Object to Processing – You have the right to object to our processing of your personal data, under certain conditions.
- Right to Data Portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Withdraw Consent – If you have provided consent to the processing of your personal information, you may withdraw that consent at any time. Doing so, however, will not affect the lawfulness of the processing before you withdrew consent.
- You also have the right to lodge a complaint with a supervisory authority.
Our California users have the following rights:
- Right to Know. You can ask us to give you information about our collection and use of your personal information. Specifically, you can request we provide you one or more of the following: the categories of personal information we collected about you; the categories of sources from which we collected your personal information; our purposes for collecting your personal information; the categories of third parties to whom we disclose your personal information; and the specific pieces of personal information we collected about you.
- Right to Delete. You can ask us to delete your personal information.
- Right to Correct. You can ask us to correct any inaccurate personal information that we have about you.
We will not discriminate against you for exercising your rights. If you want to exercise the above rights, you can email us at privacy@ingrambarge.com or call us at 800-876-2047. You may also have your authorized agent make a request on your behalf. If you have an agent making a request, we require (1) the authorized agent provide us proof that you gave them signed permission to submit the request and (2) you either verify your identify with us or confirm with us that you authorized the agent to make a request for you.
In order to process your request, we will need to verify your identity. We do so by asking you for certain details—such as your name, address, and phone—and comparing your responses to the information we have on file. This way we make sure we only provide your information to you (or someone you authorized).
Under California’s “Shine the Light” law, California residents may request certain information regarding our disclosure of personal information to third parties for their direct-marketing purposes; however, we do not disclose personal information to third parties for their direct-marketing purposes.
Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: privacy@ingrambarge.com. However, please know we do not currently sell data triggering that statute’s opt-out requirements.
Changes to this Notice
In the future, we may need to update this policy as the law changes or our business continues to evolve. We will always post a current version of the policy on our website, and you can see the date at the top indicating when we last revised the policy. If we decide to make material changes, we will inform you by posting a notice on our website. When the change is significant, we will not apply the revisions retroactively—unless you tell us that we can.
How to Contact Us
If you have questions about your rights or our privacy practices, you can call us at (615) 517-3370, email us at privacy@ingrambarge.com, or send us a letter at: 4400 Harding Pike, Nashville, TN 37205.